Privacy Policy Last updated: 24/02/2024
We, “Us,” or “Our” are dedicated to safeguarding your Personal Data and your privacy.
This Privacy Policy is designed to inform you about how We manage, collect, store, and utilize the information you provide in connection with the website (the “Website”).
We adhere to the following principles:
• To maintain transparency in the collection and processing of your Personal Data:
Our priority is to ensure you are consistently well-informed, enabling you to make knowledgeable decisions regarding the use of your Personal Data on our Website or when engaging in trading with a third-party platform. We employ a variety of strategies and methods to provide you with relevant information about how your Personal Data is processed, ensuring this information is conveyed accurately and promptly.
Furthermore, if We determine that you need to be provided with specific information, We will ensure it is delivered to you at the appropriate time and place.
We are also available to answer any questions you may have and to offer any clarifications you require, within legal constraints. For this purpose, you can contact Us by sending an email to the following address:
support@
• To process your Personal Data solely for the purposes outlined in this Policy:
The purposes for which We may process your Personal Data include, among others, making the Website available to you and
provide you with a connection to third-party trading platforms (the
“Services”), enhancing your user experience on the Website, improving the Services (including the Website), safeguarding Our rights and interests, conducting business and administrative activities to support the provision of the Services to Website users, and/or fulfilling any legal and regulatory requirements.
Additionally, We will process your Personal Data to understand your individual needs and preferences.
• To invest significant resources to respect your rights concerning your Personal Data:
We dedicate substantial resources to enable you to exercise your rights as a data subject. Thus, you may contact Us anytime to review your Personal Data, request amendments, erasure, cessation of use for specific purposes or in general, or transfer it to you or a third party. We will comply with your requests in accordance with the law.
• To secure your Personal Data:
While We cannot guarantee absolute protection of your Personal Data, We assure you that We utilize and will continue to utilize a comprehensive range of measures to ensure your Personal Data is secure.
Our Complete Privacy Policy
1. The Scope?
This Policy outlines the types of Personal Data the Company collects about individuals, how it is collected, used, shared with third parties, secured, processed, and more.
In this Policy, “Personal Data” refers to any information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified, directly or in combination with additional information that We have or have access to.
In this Policy, “processing” of Personal Data refers to any operation or set of operations performed on Personal Data, including collection, recording, organization, structuring,storage, adaptation or alteration, retrieval, consultation, use,
disclosure by transmission, dissemination or otherwise making
available, alignment or combination, restriction, erasure, or
destruction of Personal Data.
Our Services cater to a general audience and are not designed for individuals under the age of 18. We do not knowingly gather or request information from anyone under 18, nor do we intentionally permit such individuals to access our Services. Should we discover that we have collected information about a minor, we will take immediate steps to remove such data.
2. When Do We Collect Personal Data About You?
We gather Personal Data about you whenever you engage with our Services, utilize our service channels, or browse our Website. Sometimes, you provide us with this data directly, and in other instances, we collect it by analyzing your interactions with our Services and service channels or through our third-party partners.
3. No Obligation To Provide Personal Data To The Company And
Its Implications
While you are not required to share Personal Data with us, there are instances where not providing such data will hinder our ability to offer you the Services, limit your access to the Website, or cause disruptions in the functionality of the Services and the Website.
4. What types of Personal Data do We collect? Personal Data We
collect upon each browsing onto the Website:
This information includes online activity logs, traffic data (such as IP address, access times, access dates, web and mobile pages visited, language used, software crash reports, and browser type), and details about the device you used. Some of this information may not personally identify you and thus may not be classified as Personal Data.
Personal Data We receive from you: Any Personal Data you voluntarily provide when interacting with a third-party trading platform through Ciber Riqueza.
Personal Data You specifically provide for submission to
third-parties platforms in order to trade:
This includes your full name, telephone number, and email address.
5. The Purposes of The Processing Of Personal Data And Their
Legal Basis
Ciber Riqueza processes your Personal Data for one or more of the
purposes outlined in this section and according to the appropriate
legal basis.
Ciber Riqueza will not process Personal Data about you unless there
is a legal basis for such processing. The legal bases according to
which Ciber Riqueza may process Personal Data about you are as
follows:
-
You have given consent to the processing of your Personal
Data for one or more specific purposes. This refers to cases
where you specifically provide your details through the
Website, so that we may submit them to a third-party trading
platform.
-
Processing is necessary for the purposes of the legitimate
interests pursued by Ciber Riqueza or by a third party. For example,
this may include improving our services, or for
the exercise or defense of legal claims.
-
Processing is necessary for compliance with a legal
obligation to which Ciber Riqueza is subject.
Should you require additional details on how the processing of your Personal Data aligns with the
legitimate interests of our Company or an external party, please feel free to reach out to us via email
at any moment.
Below, we present a summary of the reasons we might process your Personal Data, along with the legal
grounds for such activities:
|
Purpose |
Legal Basis |
1 |
Submitting your details to third parties at your request
to facilitate digital and trading engagements
We may collect your Personal Data to share it with third parties if you explicitly request this.
|
You have provided consent for the processing of your Personal Data for one or more specified purposes.
|
2 |
Responding to your queries, requests, and/or complaints
We need to process your Personal Data to address any questions or issues you have regarding your use of our Services.
|
Processing is necessary for the legitimate interests pursued by Ciber Riqueza or by a third party.
|
3 |
To comply with any legal requirements or judicial/administrative directives
We handle your Personal Data to fulfill Our diverse legal obligations.
|
Processing is essential for adherence to a legal duty that binds the Company.
|
4 |
To enhance Our Services
We may utilize your Personal Data to elevate the quality of Our Services. This processing includes, among other things, crash logs or other error reports related to the Services.
|
Processing is necessary to serve the legitimate interests of the Company or a third party.
|
5 |
To prevent fraud and misuse of Our Services
|
Processing is necessary to serve the legitimate interests of the Company or a third party.
|
6 |
To conduct and support various activities integral to Our Services
Such tasks encompass back-office operations, business development initiatives, strategic decision-making, oversight mechanisms, and more.
|
Processing is essential for the legitimate interests pursued by the Company or a third party.
|
7 |
For conducting analysis, including statistical evaluations
We employ various analytical tools (including statistical ones) to make informed decisions on diverse matters.
|
Processing is essential for the legitimate interests pursued by the Company or a third party.
|
8 |
To safeguard our and third parties' interests, rights, and assets, including the initiation, exercise, or defense of legal claims
We may handle your Personal Data to protect our interests, rights, and assets, or those of third parties, in accordance with any law, regulation, or agreement, including any of our terms, conditions, and policies.
|
Processing is essential for the legitimate interests pursued by the Company or a third party.
|
6. Transfer Of Personal Data To Third Parties
The Company may also share your Personal Data with third parties that provide services to us, such as storage and hosting providers, IP address information services, user experience analysis, and various research, analytical, technical, and diagnostic services.
Additionally, you may specifically request that we share certain Personal Data about you with third-party trading platforms. In such instances, we will provide the Personal Data you have given us to these third parties, and their use of your Personal Data will be governed by their respective privacy policies. We may share your Personal Data with multiple third-party trading platforms.
The Company may also share your Personal Data with its affiliated entities and business partners, which provide resources that enable Ciber Riqueza to enhance and improve the services and products offered to its users.
The Company may share your Personal Data with governmental, local, official, and regulatory authorities if such disclosure is required to protect our interests, rights, and assets, or those of third parties, including in the initiation, exercise, or defense of legal claims.
Additionally, we may disclose your Personal Data to potential purchasers, investors, or lenders of Ciber Riqueza and/or any company within our group, or in the event of any similar transaction (including the sale of assets of Ciber Riqueza and/or any company within our group), and/or in connection with any merger, reorganization, consolidation, or bankruptcy of Ciber Riqueza and/or any company within our group.
7. Cookies and Third Party Services
We may utilize certain third-party services, such as analytics companies or advertising providers on our website, which may also use cookies or other technologies. These practices and providers are subject to their own policies.
A cookie (a small text file) is installed on the device through which you visit or access the website. The cookies enable the collection of information about you and your behavior, in order to
enhance your user experience, remember your preferences and settings, and personalize the products and services we offer that may capture your interest. Cookies also help us gather statistics and perform analytics.
We may utilize both session cookies, which are temporarily stored on your device and disappear once you close your browser, and persistent cookies, which remain on your device even after you finish browsing and assist the Website in recognizing you as a returning visitor.
Types of cookies:
The cookies we employ are categorized based on their functionality as follows:
Type of Cookie |
Purpose |
Additional Information |
Strictly Necessary Cookies |
These cookies are essential for you to navigate the Website and utilize the features you have requested. They enable us to provide you with the content, products, and services that you have requested from Ciber Riqueza.
Such cookies are crucial for your device to download or stream information, allowing you to navigate the Website, utilize its features, and revisit pages you have previously accessed.
|
These cookies collect personal data about you, such as your username and last login date, and recognize you as being logged into the Website.
These cookies are erased when you close your web browser
(session cookies).
|
Functionality Cookies |
These cookies help us recognize you when you revisit
the Website and remember your choices and preferences.
|
These cookies persist even after closing your web browser,
lasting until their set expiry time.
|
Performance Cookies |
These cookies gather aggregated statistics regarding
the Website's performance, aiding in testing and
enhancements to deliver a superior user experience. Additionally,
they enable us to conduct analytical functions on the Website.
|
These cookies collect anonymized data that is not linked
to any identified or identifiable natural person.
These cookies have varied lifespans; some are removed
when you close your browser, while others remain valid indefinitely.
|
Blocking and Removal of Cookies
You can adjust your browser settings to block and remove some or
all cookies. Please refer to the links below for instructions on how to do
this for some of the most widely used web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware that by doing so, some or all of the Website's features and functionalities might not work as expected.
ONLINE TRACKING NOTICE
AT THIS TIME, THIS SERVICE DOES NOT SUPPORT DO-NOT-TRACK SIGNALS.
8. Retention Of Personal Data About You
Ciber Riqueza will retain your Personal Data for as long as necessary to fulfill the purposes of processing as outlined in this Policy, or for a longer duration as mandated by applicable laws, regulations, policies, and orders.
We will share your information with third-party trading platforms for a 12-month period and, subject to your consent, for an additional 12 months.
To ensure that your Personal Data is not retained longer than necessary, we periodically review the data we hold to determine if any information can be deleted.
9. Transfers of Personal Data To A Third Country Or An International Organization
Your Personal Data may be transferred to a third country (i.e., jurisdictions other than the one you reside in) or to international organizations. In such cases, Ciber Riqueza will implement appropriate safeguards to ensure the protection of your Personal Data and to ensure that enforceable data subject rights and effective legal remedies for data subjects are available.
If you are a resident of the EEA (European Economic Area), please note that these safeguards and protections will be provided if any of the following conditions are met:
- The transfer is to a third country or an international organization that the EU Commission has determined provides an adequate level of protection for the Personal Data transferred to it under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
-
The transfer is based on a legally binding and enforceable instrument between public authorities or bodies in accordance with Article 46(2)(a) of the GDPR; or
-
The transfer complies with standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. You can view these clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
You may request details about the safeguards we employ to protect your Personal Data transferred to a third country or an international organization by sending an email to the following address:
support@
10. Protection Of Your Personal Data
We implement appropriate technical and organizational measures to ensure a suitable level of security for Personal Data, considering the risks presented by processing, especially from accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data transmitted, stored, or otherwise processed.
While we strive to protect your Personal Data, we cannot guarantee error-free performance regarding privacy, and we will not be liable for any indirect, incidental, consequential, or punitive damages related to the use or release of your Personal Data, including but not limited to, disclosure of Personal Data due to transmission errors, unauthorized third-party access, or other causes beyond our reasonable control.
We may be required, due to legal or other obligations outside our control, to transfer your Personal Data to third parties,such as public authorities. In these cases, our control over the protection level provided to your Personal Data by these third parties is limited.
The transfer of Personal Data over the internet cannot be entirely secure. Therefore, [Ciber Riqueza] cannot guarantee the safety of your Personal Data during its transfer via the internet to us.
11. Links To Third-Party Websites
Our Website may include links to third-party websites and/or applications. [Ciber Riqueza] does not manage these websites and applications, nor their collection and/or processing of your Personal Data. We are not accountable for these websites and applications or their privacy and data protection policies and practices. This Policy does not extend to any actions taken on such websites and/or applications.
When accessing these third-party websites and/or applications, we advise you to thoroughly review their privacy policies before using them and before sharing any Personal Data.
13. Your Rights Concerning Your Personal Data
Generally, you have the right to request confirmation from us regarding whether your Personal Data is being collected, to review such data, to correct it if necessary, and to delete Personal Data that we no longer need. You may also limit your consent to certain types of processing of your Personal Information.
If you are an EEA resident, please read the section below:
You are entitled to specific rights regarding your Personal Data. To exercise these rights, you may send a request to the following email address:
Right of Access
You have the right to obtain confirmation from [Ciber Riqueza] on whether or not your Personal Data is being processed, and if so, access to the Personal Data and the following information:information: (1) the objectives of the processing; (2) the types of Personal Data involved; (3) the recipients or categories of recipients to whom the Personal Data has been or will be disclosed, particularly recipients in non-EEA countries or international organizations; (4) if feasible, the anticipated period for which the Personal Data will be stored, or if not, the criteria used to determine that period; (5) the existence of the right to request from Ciber Riqueza rectification or deletion of Personal Data or restriction of its processing, or to object to such processing; (6) the right to file a complaint with a supervisory authority; (7) if the Personal Data is not collected directly from you, any available information regarding its source; (8) the existence of profiling; and (9) if Personal Data is transferred to a non-EEA country or to an international organization, the appropriate safeguards related to the transfer.
Ciber Riqueza shall provide a copy of the Personal Data being processed and may charge a reasonable fee for any additional copies requested by you. If the request is made electronically, and unless otherwise specified by you, the information will be provided in a commonly used electronic format.
The right to obtain a copy of the Personal Data must not adversely impact the rights and freedoms of others. Therefore, if the request infringes upon the rights and freedoms of others, Ciber Riqueza may either limit or deny your request.
Right to rectification
You have the right to obtain from Ciber Riqueza the rectification of inaccurate Personal Data about you. Considering the purposes of the processing, you have the right to have incomplete Personal Data completed, including by providing a supplementary statement.
Right to erasure
The following grounds apply: (a) the Personal Data is no longer necessary for the purposes for which it was collected or otherwise processed; (b) you withdraw your consent on which the processing is based, and there is no other legal basis for the processing; (c) you object at any time, on grounds related to your particular situation, to the processing of Personal Data about you that is based on the legitimate interests pursued by Ciber Riqueza or by a third party, and there are no overriding legitimate grounds for the processing; (d) you object to the processing of Personal Data about you for direct marketing purposes; (e) thePersonal Data has been unlawfully processed; or (f) the Personal
Data about you needs to be erased to comply with a legal
obligation under European Union or Member State law to which the
Company is subject.
This right does not apply to the extent that processing is
necessary (a) for compliance with a legal obligation that mandates
processing under European Union or Member State law to which the
Company is subject; or (b) for the establishment, exercise, or
defense of legal claims.
Right of restriction of processing
You are entitled to request the Company to restrict the
processing of your Personal Data if any of the following
conditions are met: (a) you contest the accuracy of your Personal Data, providing the Company with the necessary period to verify its accuracy; (b) the processing is unlawful and you prefer restriction over erasure of your Personal Data; (c) the Company no longer requires your Personal Data for processing purposes, but you need it for the establishment, exercise, or defense of legal claims; (d) if the processing is necessary for the legitimate interests pursued by the Company or a third party, unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims; or (e) if your Personal Data is processed for direct marketing purposes, including profiling, to the extent related to such marketing.
If the processing of your Personal Data has been restricted
following your request, such Personal Data shall, with the
exception of storage, only be processed with your consent or for
the establishment, exercise, or defense of legal claims, or for the
protection of the rights of another natural or legal person, or for
reasons of significant public interest of the European Union or of a
Member State.
Right to Data Portability
You possess the right to obtain your Personal Data, which you've supplied to Ciber Riqueza, in a
structured, widely used, and machine-readable format. You also have the right to transfer that data to
another entity if the processing is grounded on your consent or a contract you're part of, and if the
processing is automated.
When you exercise your right to data portability, your Personal Data can be transferred directly from the Company to another entity, provided it is technically feasible. This right does not impact your and the Company's rights concerning data deletion. Additionally, exercising this right should not adversely affect the rights and freedoms of others.
Right to Withdraw Consent
You can revoke your consent for us to process your Personal Data at any time. This withdrawal will not affect the legality of any processing conducted prior to your withdrawal.
Right to Object
You have the right to object to the processing of your Personal Data at any time, particularly if it relates to your specific circumstances, and when the processing is justified by the legitimate interests of the Company or a third party. This includes any profiling based on these interests. Upon objection, we will cease processing your Personal Data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
You also have the right to oppose the processing of your Personal Data for direct marketing purposes at any time, including any related profiling.
Right to Lodge a Complaint with a Supervisory Authority
You have the right to lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights and freedoms of natural persons concerning the processing of Personal Data within the European Union.
Your rights concerning your Personal Data, as outlined in this section 13, may be restricted by European Union or Member State law to which the Company is subject.
We shall provide you with the information requested according to your rights outlined in this section 13 without undue delay and, in any event, within one month of receipt of the request. This period may be extended by two further months where necessary, considering the complexity and number of the requests. We shall inform you of any such extension within one month of receipt of your request, together with the reasons for the delay.
The information requested according to your rights outlined in this section 13 shall be provided free of charge unless stated otherwise in this section 13. Where requests are manifestlyunfounded or excessive, especially due to their repetitive nature, we may either (a) impose a reasonable fee, considering the administrative costs involved in providing the requested information or communication; or (b) decline to fulfill the request.
The Company may ask you to supply additional information necessary to verify your identity in order to address your request as per your rights outlined in this section 13, if we have reasonable doubts regarding the identity of the individual making the request.
12. Changes To This Policy
We may update the terms of this Policy from time to time. Whenever we make amendments, we will notify you by publishing the revised Policy on the Website. Additionally, when significant changes are made to this Policy, we will make an effort to inform you through communication channels we deem reasonably appropriate and by posting a notice about these changes on the Website. Unless specified otherwise, all changes will take effect upon the publication of the updated Policy on our Website.